Mansfield District Leisure Trust

Mansfield District Leisure Trust

Mansfield District Councils leisure facilities are managed by Mansfield District Leisure Trust.  Our mission is to provide active and healthy lifestyles for all in a safe, warm, clean, friendly, fun environment at an affordable cost.
 

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ABOUT THE TRUST

Our vision is the creation and maintenance of a first class range of healthy leisure and recreational activities and facilities to serve all parts of the community. Read More...

 

Contacting Us

If you have any questions or comments, we'd like to hear from you...

Meden Sports Centre

Meden Sports Centre
Burns Lane
Warsop
NG20 0QN

0345 001 0002 

Oak Tree Leisure Centre

Oak Tree Leisure Centre
Jubilee Way South
Mansfield
NG18 3RT

0345 0000 231 

Rebecca Adlington Swimming Centre

Rebecca Adlington Swimming Centre
Westdale Road
Mansfield
NG19 7BZ

0345 0000 230 

River Maun Recreation Centre

River Maun Recreation Centre
Barringer Road
Mansfield
NG18 2DF

0345 0000 233 

Water Meadows Swimming & Fitness Complex

Water Meadows Swimming & Fitness Complex
Bath Street
Mansfield
NG18 1BA

0345 0000 232 

 



Comments, Complaints and Praise

Mansfield District Leisure Trust is committed to continual improvement and would love to hear your comments, complaints and praise. There are several ways you can do this.

  1. Complete a Customer Comments form and put in the box at the leisure centre. Or  complete the online Enquiry Form.
  2. Inform a member of staff at the leisure centre
  3. Send us a letter
  4. Email us

Our Comments, Complaints and Praise procedure:

1. An acknowledgement to all Customer Comments forms received will be given within 5 working days by letter, phone or email. A full response will be given within 10 working days from the acknowledgement being issued.

2. Any member of staff will be pleased to receive your Comments, Complaints and Praise. If you are not satisfied with the response given by a member of staff then:
   a. Inform the Duty Manger
   b. Inform the Facility Manager
   c. Inform the Contract Manager
   d. Inform the Board of Trustees

3. An acknowledgement to all letters received will be given within 5 days. A full response will be given within 10 days from the acknowledgement being issued.

Letters can be addressed to the facility manager at the leisure centre or sent for the attention of the Contract Manager/Board of Trustees, Oak Tree Leisure Centre, Jubilee Way South, Mansfield NG18 3RT

4. An acknowledgement to all emails received will be given within 5 days. A full response will be given within 10 days from the acknowledgement being issued.

Email the facility:
Meden Sports Centre: info.meden@serco.com
Oak Tree Leisure Centre: Info.oaktree@serco.com
Rebecca Adlington Swimming Centre: Info.rebeccaadlington@serco.com
River Maun Recreation Centre: Info.rivermaun@serco.com
Water Meadows Swimming and Fitness Complex: Info.watermeadows@serco.com
 

  
 

 

  
 
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