Policies

Pool Use Policy

Last Updated: 08 May 2024

  • Children under the age of 4 years must be accompanied by an adult at all times: 4’s 1:1, 4-7years old 2:1.
  • An OAP ticket is from the age of 60 years
  • An adult is someone 16 years or older or the Parent of the Child
  • Customers are not to use cameras, video cameras or any other image capture equipment
  • No running
  • No chewing of gum
  • No pushing or pulling of other swimmers into the water
  • No ducking of swimmers
  • No bombing
  • No diving in water of less than 1.5 metres all dives must be shallow from the edge of the pool.
  • No petting
  • No spitting (refer all incidents to the Duty Manager, who will explain to the customer why this is not tolerated and the customer will be asked to leave).
  • No hand paddles
  • No airbeds, some inflatable’s may be permitted this is at the discretion of the Duty Manager
  • No face masks, flippers, snorkels
  • No glass
  • No outdoor shoes on pool side
  • No play fighting or fighting, - it is important it is nipped in the bud before it causes injury to both parties and other customers
  • No sitting on other swimmers shoulders
  • All weak/non swimmers must be kept in shallow water at all times. If you are uncertain of the swimming ability of a customer, politely ask them to demonstrate their swimming ability in a safe area of the pool. All customers wanting to swim in the deep end of the pool must be able to swim 25metres in a competent manner. If you are unsure seek advice from the Duty Manager.
  • No jumping from the steps
  • No jumping in backwards
  • No pushchairs to be taken on poolside
  • No throwing of people or equipment
  • When bands are issued customers must wear them at all times.
  • All bathers must wear acceptable swimwear, swimming shorts or sports shorts to the knee, costumes, tight leggings and a leotard, full body suit 
  • No wetsuits, vests,  three quarter trousers
  • Tight fitting t-shirts/rash vests may be worn during This Girl can swimming sessions
  • Swim wear must be worn at all times including the shower areas.
  • Inflatable balls are permitted at the Lifeguards discretion.
  • Children under the age of 8 years are allowed to share the changing rooms of adults of the opposite sex.
  • No loaning of floats or other equipment from the facility.
  • Overshoe covers must be worn around the site, these can be purchased at reception for 50p per pair.