River Maun Recreation Centre
ABOUT THE TRUST

Mansfield District Leisure Trust exists to provide quality, value for money opportunities for all in a welcoming environment.
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Female Workout Class Group

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    Contact Us

    Address

    River Maun Recreation Centre
    Barringer Road
    Mansfield
    NG18 2DF

    Telephone

    0345 0000 233

    Enquiry Form


     

    Comments, Complaints and Praise

    Mansfield District Leisure Trust is committed to continual improvement and would love to hear your comments, complaints and praise. There are several ways you can do this.

    1. Complete a Customer Comments form and put in the box at the leisure centre. Or  complete the online Enquiry Form.
    2. Inform a member of staff at the leisure centre
    3. Send us a letter
    4. Email us

    Our Comments, Complaints and Praise procedure:

    1. An acknowledgement to all Customer Comments forms received will be given within 5 working days by letter, phone or email. A full response will be given within 10 working days from the acknowledgement being issued.

    2. Any member of staff will be pleased to receive your Comments, Complaints and Praise. If you are not satisfied with the response given by a member of staff then:
       a. Inform the Duty Manger
       b. Inform the Facility Manager
       c. Inform the Contract Manager
       d. Inform the Board of Trustees

    3. An acknowledgement to all letters received will be given within 5 days. A full response will be given within 10 days from the acknowledgement being issued. 

    Letters can be addressed to the facility manager at the leisure centre or sent for the attention of the Contract Manager/Board of Trustees, Oak Tree Leisure Centre, Jubilee Way South, Mansfield NG18 3RT

    4. An acknowledgement to all emails received will be given within 5 days. A full response will be given within 10 days from the acknowledgement being issued.

     

      
     
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